Returns & Refunds
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If you’re not happy for any reason with your first bag, we’ll cancel your subscription and refund the money for the first bag! To claim the guarantee you just need to place a cancellation request on our app before you receive your second bag. If you wish to cancel the subscription anytime after you receive the second bag you may place a request to cancel the subscription through the Contact Us section on our app. We will cancel the subscription starting from the first subscription cycle post 2 days from the request. We will initiate the process of collecting the existing bag you hold and stop the subsequent charges to your account.
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