Returns & Refunds

If you’re not happy for any reason with your first bag, we’ll cancel your subscription and refund the money for the first bag! To claim the guarantee you just need to place a cancellation request on our app before you receive your second bag. If you wish to cancel the subscription anytime after you receive the second bag you may place a request to cancel the subscription through the Contact Us section on our app. We will cancel the subscription starting from the first subscription cycle post 2 days from the request. We will initiate the process of collecting the existing bag you hold and stop the subsequent charges to your account.